Public Service Agent Workflow Kit — v1.0 Release Notes

Released: 2026-05-05

Version: 1.0

Category: Automation

Price: $4.99 (one-time)

What is New in v1.0

First public release of Public Service Agent Workflow Kit.

Generate auditable agent workflow templates for public-sector and civic administration teams
Five workflow types out of the box: foi (FOI/information request triage), casework (citizen casework support), forms (form intake and validation), briefing (briefing note generation), rag-review (RAG/search answer review)
Every template ships with: trigger definition, intake data schema, step-by-step workflow, human review gates, audit log fields, base controls, and documented failure modes
Privacy and accountability guardrails baked in: minimise personal data, cite sources, log human reviewer and timestamp, separate draft from final decision
Human review gates enforced at key decision points: before external response, before adverse/eligibility decisions, when confidence is low, when sensitive personal data is detected
Optional --jurisdiction label for local policy references in generated templates
Markdown or JSON output for operational use, documentation, or ticket-system integration
--type all generates all five templates in a single run

No subprocess execution, no network access, no file reads
Optional --output writes template to the specified path only
Dependency: stdlib only (argparse, json, pathlib) — no pip installs required
Templates are operational aids, not legal advice — human sign-off required for adverse decisions

# Generate an FOI triage workflow

python3 scripts/public_service_workflow.py --type foi --output foi-workflow.md

# Generate casework template with jurisdiction label

python3 scripts/public_service_workflow.py --type casework --jurisdiction "UK Local Authority" --output casework.md

# Generate all five templates at once

python3 scripts/public_service_workflow.py --type all --output all-workflows.md

# JSON output for system integration

python3 scripts/public_service_workflow.py --type forms --format json