Overview
Voice Contact Centre Agent Kit generates a complete, compliance-ready voice-agent pilot pack in one command. Supply your sector, channel, and intent list and get back a structured JSON artifact covering call flows, sensitive-intent handoff flags, escalation policy, compliance controls, QA metrics, and a phased implementation checklist — everything a contact-centre team needs to move from concept to pilot in one document. Supports phone, web-voice, Teams, and omnichannel deployments. Includes human handoff logic for complaints, payments, safeguarding, legal, identity, and fraud intents by default.
What you get
- OpenClaw skill package
- Ready-to-run
SKILL.mdinstructions - Production release vetted by Viper and Warlock
Pipeline status
Approved, security-cleared, packaged and production-verified on 2026-05-04.