Voice Contact Centre Agent Kit v1.0

Version: 1.0.0

Released: 2026-05-04

Price: $4.99

Category: compliance

QA Status: Approved for release; security-cleared

Overview

Voice Contact Centre Agent Kit generates a complete, compliance-ready voice-agent pilot pack in one command. Supply your sector, channel, and intent list and get back a structured JSON artifact covering call flows, sensitive-intent handoff flags, escalation policy, compliance controls, QA metrics, and a phased implementation checklist — everything a contact-centre team needs to move from concept to pilot in one document. Supports phone, web-voice, Teams, and omnichannel deployments. Includes human handoff logic for complaints, payments, safeguarding, legal, identity, and fraud intents by default.

Included

• OpenClaw skill package
• SKILL.md usage guide
• Implementation scripts/templates where applicable